Privacy Policy

1. Data Controller

This website is operated by Transmony Ltd., the owner of the TransConnect Global brand.

Registered Company: Transmony Ltd
Company Number: 14513482
Registered Office:
Vyman House,
104 College Road,
Harrow,
England,
HA1 1BQ

2. Information We Collect

We may collect the following information:

• Name
• Email address
• Business information submitted through enquiry forms
• IP address
• Browser and device information
• Website usage statistics
• Cookies and similar technologies

3. How We Use Your Information

Your information may be used to:

• Respond to enquiries
• Provide customer support
• Improve our website and services
• Maintain website security
• Meet legal and regulatory obligations

4. Lawful Basis for Processing

We process personal information where necessary for:

• Your consent
• Our legitimate business interests
• Performance of a contract where applicable
• Compliance with legal obligations

5. Third-Party Services

This website may use third-party services including Airalo, website hosting, analytics providers and form processing services.

When you choose to purchase an eSIM, you are redirected to Airalo's platform. Airalo is responsible for payment processing, order fulfilment and handling customer information required to complete your purchase.

6. International Data Transfers

Some of our service providers may process information outside the United Kingdom or European Economic Area. Appropriate safeguards are applied where required.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal obligations.

8. Your Rights

You may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Restrict or object to processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

9. Cookies

This website uses cookies to improve user experience, analyse website traffic and support website functionality. You may manage your cookie preferences using the cookie banner displayed on the website.

10. Right to Complain

If you believe your personal information has been handled improperly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

11. Privacy Contact

For privacy-related enquiries, please contact:

Email: privacy@transconnect.global

General enquiries: info@transconnect.global

12. Effective Date

This Privacy Policy is effective from August 2026 and may be updated from time to time to reflect changes in legal or operational requirements.